Terms of Use

Last Updated: December 22, 2025

Welcome to NovoLead

These Terms of Use ("Terms") constitute a legal agreement between you and Codari Solucoes de Tecnologia LTDA ("we," "us," "our," or "Company"), the operator of the NovoLead platform. By accessing, registering, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Important: If you disagree with any part of these Terms, you must immediately discontinue use of our platform and services.

Company Information

Legal Name: Codari Solucoes de Tecnologia LTDA
CNPJ: 60.595.581/0001-83
Registered Address: Rua Doutor Arlindo Luz, 540, Sala 01, Centro, Ourinhos, São Paulo, Brazil, CEP 19900-011
Contact: [email protected]

Definitions & Scope

The Platform

NovoLead is a Software as a Service (SaaS) platform designed for creating interactive landing pages, quizzes, and lead generation funnels. The platform and all associated services, content, and features are collectively referred to as "Services."

Users

"User," "you," or "your" refers to any individual or legal entity that registers for, accesses, or uses our platform, whether through a free trial, paid subscription, or any other arrangement.

Supplementary Agreements

Certain features or services may be governed by additional specific contracts or terms. When such agreements exist, they supplement these general Terms of Use. In the absence of specific agreements, these Terms shall apply in full.

Acceptance & Modifications

Binding Agreement

By creating an account or using NovoLead, you enter into a binding electronic contract with Codari. Your continued use of the platform constitutes ongoing acceptance of these Terms.

Right to Modify

We reserve the right to update, modify, or replace these Terms at any time. Material changes will be communicated through email or prominent platform notifications. Your continued use after such modifications constitutes acceptance of the revised Terms.

No Waiver

Any tolerance or leniency shown by Codari regarding non-compliance with these Terms does not constitute a waiver of our rights. We may enforce any provision at any time without prior notice.

Account Registration & Access

Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use NovoLead. By registering, you represent and warrant that you meet these requirements.

Account Information

You agree to provide accurate, current, and complete information during registration and to promptly update such information to maintain its accuracy. You are solely responsible for all activities conducted through your account.

Login Credentials

Your username and password are personal and non-transferable. You must:

Account Security

You acknowledge that sharing credentials, engaging in "group buy" arrangements, or allowing multiple users to access a single account is strictly prohibited and constitutes a material breach of these Terms, subject to immediate termination and legal action.

Subscription Plans & Payment

Service Tiers

NovoLead offers various subscription plans with different features, limits, and pricing. Specific details are available on our pricing page and may change periodically.

Payment Processing

All payments are processed through secure third-party payment gateways. These payment providers have their own terms, policies, and privacy practices that govern their services. We recommend reviewing their terms before completing any transaction.

Subscription Billing

Pricing & Modifications

Payment Methods

Failed Payments

If payment fails:

Service Usage & Restrictions

Permitted Use

You may use NovoLead solely for lawful purposes consistent with these Terms, including:

Prohibited Activities

You expressly agree NOT to:

Technical Restrictions:

Content Restrictions:

Commercial Restrictions:

Legal Restrictions:

Content Standards

All content you create or distribute through NovoLead must:

Account Suspension

We reserve the right to immediately suspend or terminate accounts that violate these Terms, engage in prohibited activities, or pose security risks. Suspended accounts will not receive refunds.

Intellectual Property Rights

Our Ownership

NovoLead, including but not limited to its software, design, content, trademarks, logos, and all associated intellectual property, is owned exclusively by Codari or our licensors. These Terms grant you no ownership rights.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the platform strictly in accordance with these Terms. This license:

Your Content

You retain ownership of content you create using NovoLead (text, images, campaigns). By using our platform, you grant us a limited license to host, display, and process your content solely to provide the Services.

User Responsibilities

You represent and warrant that:

Copyright Infringement

We respect intellectual property rights. If you believe content on our platform infringes your copyright, contact us at [email protected] with:

Data & Privacy

Data Processing

Your use of NovoLead involves the collection and processing of personal data. Our Privacy Policy details how we handle your information and your rights under Brazilian law (LGPD).

User Data Security

While we implement industry-standard security measures, no system is completely secure. You acknowledge that:

Lead Data

When you collect lead information through NovoLead:

Service Availability & Support

Uptime Commitment

While we strive for maximum uptime, we do not guarantee uninterrupted service. The platform may be unavailable due to:

No Warranties

NovoLead is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to:

Limitation of Liability

To the maximum extent permitted by law:

Support Services

Paid subscribers receive technical support through designated channels. Support does not include:

Third-Party Services & Links

Integrations

NovoLead may integrate with third-party services (payment processors, email providers, analytics tools). These integrations:

External Links

Our platform may contain links to third-party websites or resources. We:

Cancellation & Refunds

Cancellation Rights

You may cancel your subscription at any time through:

Cancellation Effect

Right of Withdrawal (Brazilian Consumer Law)

Under Article 49 of the Brazilian Consumer Protection Code, you have 7 calendar days from subscription date to withdraw from the contract without penalty, provided:

Refund Processing

Approved refunds are processed within 5-10 business days to the original payment method.

No Guarantee of Results

We do not guarantee specific outcomes, revenue, or performance results from using NovoLead. Any examples or case studies represent exceptional results and should not be considered typical.

Termination

Termination by You

You may terminate these Terms by canceling your account and ceasing platform use.

Termination by Us

We may immediately terminate or suspend your access if you:

Effect of Termination

Upon termination:

Account Reinstatement

Terminated accounts may only be reinstated at our sole discretion and may require payment of all outstanding amounts plus reinstatement fees.

Dispute Resolution

Governing Law

These Terms are governed by the laws of Brazil, specifically the laws of the State of São Paulo, without regard to conflict of law principles.

Jurisdiction

Any disputes, claims, or controversies arising from these Terms or your use of NovoLead shall be exclusively resolved in the courts of São Paulo, São Paulo, Brazil. You irrevocably consent to the jurisdiction of these courts.

Informal Resolution

Before initiating legal action, parties agree to attempt good-faith informal resolution through direct negotiation.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any supplementary agreements, constitute the entire agreement between you and Codari regarding NovoLead.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.

No Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

Force Majeure

Neither party is liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, war, terrorism, strikes, or government actions.

Notices

Official notices must be sent to:

Language

In case of translation conflicts, the Portuguese version of these Terms shall prevail.

Contact Us

For questions about these Terms, please contact:

Codari Solucoes de Tecnologia LTDA
Email: [email protected]
Address: Rua Doutor Arlindo Luz, 540, Sala 01, Centro, Ourinhos, São Paulo, Brazil, CEP 19900-011

Effective Date: December 22, 2025

By using NovoLead, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

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